Home › FAQ
Questions

Car Shipping Questions, Answered

Everything customers ask before they book — and a few things they wish they'd asked.

Licensed & Insured Carriers · Free Instant Quotes

Get Your Instant Quote

Fast, secure pricing in 30 seconds.

RouteFree · No obligation
Enter a 5-digit ZIP code.
Enter a 5-digit ZIP code.
Licensed & InsuredSecure & Private

Getting your quote…

Your instant quote

—

All-in price — no hidden fees.

FAQ

Car Shipping Questions, Answered — Questions

How much does it cost to ship a car?+
It depends on distance, vehicle size, open vs. enclosed, running condition, season and flexibility. The instant quote on this page gives an all-in price in about 30 seconds. See the car shipping cost page for the full breakdown.
How long does shipping take?+
Pickup typically happens within one to five days of your first available date. Once loaded: Arizona and Nevada one to two days; Northern California one to two; Texas and the Mountain West three to five; the Midwest five to seven; the East Coast seven to ten.
Is my vehicle insured during transport?+
Yes. Every carrier we match you with carries active cargo insurance, verified before dispatch. The pickup and delivery condition reports are what make a claim possible.
What's the difference between open and enclosed transport?+
Open carriers are the industry standard and the most affordable. Enclosed carriers fully shield the vehicle from weather and road debris — ideal for luxury, exotic, classic or low-clearance vehicles.
Do I have to pay a deposit?+
Payment terms are confirmed at booking. Typically a portion is due at dispatch and the balance is paid to the carrier at delivery.
Can you ship a vehicle that doesn't run?+
Yes, on a winch-equipped carrier. The vehicle must roll, steer and brake. Tell us at the quote stage.
Will the truck come to my house?+
Door-to-door is standard. If your street can't accommodate a full-size carrier, the driver arranges a nearby meeting point — usually within a mile or two.
Can someone else hand off or receive the car?+
Yes — any adult who can inspect the vehicle against the condition report and sign.
Can I put personal items in the car?+
Best not to. Nothing inside the vehicle is covered by the carrier's insurance, and weight affects price. A small sealed box in the trunk is sometimes allowed at the carrier's discretion.
How do I prepare my car?+
Wash it, photograph it, remove personal items and the toll tag, leave a quarter tank, have a spare key ready. See the preparation checklist.
Do you ship electric vehicles?+
Yes. Ship at a partial charge with transport mode on and camera recording off; the car rides on the lower deck. Your coordinator will walk you through the model-specific steps.
Do you ship motorcycles?+
Yes, crated or strapped on an enclosed carrier. Use the quote tool and tell us it's a motorcycle.
Is there a military discount?+
Yes, for active-duty service members and veterans.
Do you ship to Alaska or Hawaii?+
Those require an ocean leg. Ask your coordinator and we'll point you to the right option.
What is Golden State Auto Transport?+
A lead generation and referral service. When you request a quote, your information is shared with licensed, insured auto transport companies who provide the pricing and the shipment. We are not a carrier or a broker. See our disclosures page.
How do I track my shipment?+
Your coordinator relays updates from the carrier and the driver calls the receiving party before delivery.
What if my car is damaged in transit?+
Note it on the delivery report before signing, photograph it, and call your coordinator. The carrier's cargo insurance covers damage that occurred between the pickup and delivery inspections.

Ready to Ship Your Vehicle?

Get a free, no-obligation quote in about 30 seconds — or call and talk to a real coordinator.